Privacy Policy
We give the most importance to the privacy of our clients. We believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Every individual has the right to keep their privacy safe and at Sundarban Heritage we use all the necessary information of the customer such as contact no., email, addresses etc only for the internal purpose.
We store our client’s contact information in our database and only use to contact with them during the course of travel with us, for sharing the status of their travel bookings with us and for the announcement of our latest deals and news etc. Sundarban Heritage stands against the unauthorized reach, misuse and discloser of the personal information of the clients strictly. We have strict guidelines and high security features to prevent this kind of mishaps.
We give prior notice on our website if there any kind of changes happens in our 'Privacy Policy'. If the customer is in need of any further information on our ‘Privacy Policy’ can feel free to contact us in our email address. We will be happy to reply to the reasonable queries at our earliest possible time.
DATA SECURITY INFORMATION
Our website has an extensive firewall and high end security system to monitor the traffic and financial transaction. We do not entertain any suspicious email, traffic on website and/or financial transaction. If any kind of fault happens, it will be investigated to ensure there is no violation of policy and security. Our customer care executive or other staff may contact you to verify your transaction. The secure connection between your browser and our system for financial transactions uses 128 bit Secure Sockets Layer (SSL) encryption. This technology developed by Netscape, Microsoft and RSA Inc and is supported by most browsers. It is a trustworthy technology.
SECURE ONLINE PAYMENTS
We want to notify the visitors who visit our website that their name, email address and other personal information submitted on the website may be stored with us and may also appear on the website. Round the World Vacations uses a 3rd party secure payment gateway provided by "Pay u" for the financial transactions by credit card. So the credit card details are 'not stored' with Sundarban Heritage. The information is securely stored and encrypted with Visa/MasterCard. The ‘online credit card payment gateway’ provided by us for our customers is fully PCI-DSS compliant and to transfer information between Sundarban Heritage and credit card bank we use a 128bit SSL certificate powered by Dialect . It simply means that when the customer makes the transaction using our online payment gateway on our website, these details are being securely stored within Dialect’s fully secure vaults to ensure that the information cannot be used by malicious 3rd parties. Sundarban Heritage and/or its employees cannot view the credit card’s secure information because Dialect truncates their credit card details.
PAYMENT RELATED ISSUE
Booking Confirmation mail or call will be made after complition of varification process of payment confirmation.
For payment confirmation these documents will be needed-
. Payment Invoice. Transaction details for online payment (if required).
Note :-It is an offence to claim by showing a payment invoice by using technology wrongly. In this matter Sundarban Heritage may take legally action against this types of customers.